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A pest you recognise or signs you can’t explain: start with the closest situation.

Sounds in walls, droppings or entry points: discuss the activity and how rodents may be getting in.

Signs on bedding or a suspicious insect: ask about identification and appropriate preparation.

Repeated trails, activity near wood or in the kitchen: note where ants are travelling.

Activity in kitchens or near pipes: prepare a request for the affected areas.

Repeated flight near an eave or doorway: describe the area without approaching a nest.

An unknown pest or recurring concern? Start with the signs and building conditions.

Tell us what you’ve noticed.

Someone will contact you to confirm the details of your request.